gellibn is pronounced like the colourful “jellybean”. The name comes from the idea of “gelling” together — seamless teamwork between owners and their teams. It’s a fun play on words: gel + in + business = gellibn.

Yes. Every plan includes a 30-day free trial so you can test gellibn with your team before committing.

The trial lasts 30 days and gives you full access to all features — recognition, benchmarks, feedback, messaging, and onboarding support.

Yes, a card is required to activate the trial, but you won’t be charged during the 30 days. We’ll remind you when your trial is ending so you can choose to continue or cancel.

Yes. Every plan comes with onboarding support so you and your team can get set up quickly and confidently.

Pricing is per user: AU$8 per user per month (paid monthly) or AU$5 per user per month (paid annually). Enterprise plans are available for organisations with 100+ employees.

Yes. You’re only charged for the users you have. You can add or remove staff anytime.

Your billing adjusts automatically. If you add users, they’ll be included in the next cycle. If you remove users, you’ll receive a prorated credit.

Yes. Our annual plan works out to AU$5 per user per month (paid yearly), saving you about 37.5% compared to paying monthly.

gellibn is designed for service-based businesses — including hair & beauty salons, hospitality venues, and retail stores — but works for any team that wants to improve communication, motivation, staff retention, and productivity.

Yes. You can set your own skills and expectations so gellibn fits your business, not the other way around.

Yes. gellibn is cloud-based and works on desktop, tablet, and mobile so staff can access it anywhere.

It’s built for both. Managers can set expectations, give feedback, and track progress, while staff can view goals, receive recognition, and stay connected.

When your trial ends, your subscription will automatically continue on the plan you selected when signing up.

You can update your payment details anytime through the Account Settings → Billing section.

Yes. You can cancel whenever you like. If you’re on monthly billing, your plan ends at the end of that cycle. If you’re on annual billing, your subscription continues until the end of the year you’ve paid for.

No, refunds aren’t issued mid-cycle, but you’ll continue to have access until the end of your paid period.

Yes. We use encrypted, cloud-based hosting to ensure your data is safe and protected.

gellibn is hosted on secure cloud servers in Australia.

You can reach our team by email at support@gellibn.com. We also provide onboarding calls and resources inside the app, plus a Contact Us tab under your profile.

We aim to reply within 3 hours on business days, often faster.

If you need more time, please contact us — we’re happy to discuss extending your trial.

Yes. The gellibn app is free to download from the Apple App Store and Google Play Store. A gellibn subscription is required to use the app.